What data do we collect?
We collect the following data that you provide to us via a form or email:
- Telephone number;
- Email address;
- Communication between Alexia Robbemont and you (we may send you service-related emails).
In addition, by using our website, you consent to our collecting the following data.
We collect information that your browser sends when you visit our Website. This logfile may contain information such as your IP address, browser type, browser version, the pages of our Website visited by you, the time and date of your visit, your location data if you share it, the time you spend on those pages and other statistics. By default, we do not collect your IP address. We can therefore not see your IP address, even if you have enabled this option. You can easily change this in your browser settings. We can therefore not identify you as a person. We will not compare the non-identifiable information with other information available to us to determine your identity.
Facebook Business Account: When you visit our website, we link a pixel to your profile. This pixel may collect data in accordance with Facebook’s privacy, cookie and user policy. This data is collected by Facebook and is not visible to us, but can be used, for example, to serve ads. For more information, please refer to Facebook’s policy statements via your Facebook profile à settings.
Mailchimp: When you leave your name and email address on the website and subscribe to Alexia Robbemont’s newsletter, this information is also shared with Mailchimp to send the newsletter to you.
Why do we collect these data?
We may collect this data in accordance with Article 6(1)(f) in conjunction with Recital 47 last sentence of the General Data Protection Regulation. The collection and processing of this data does not require consent in accordance with the aforementioned AVG provisions, without prejudice to the requirements and other regulations applicable. If you have a contract with us, we may also collect data in accordance with Article 6 (1) (b) of the General Data Protection Regulation. The collection and processing of this data does not require consent in accordance with the aforementioned AVG provisions, without prejudice to the requirements and other regulations applicable.
How do we use this information?
All information we collect we use to support and improve our Website by:
- Improving en testing the effectiveness of the website and services;
- Mapping the statistics, like the total of visitors and traffic on the website;
- Solving or diagnosing technical issues;
- Testing or developing new products and functions;
We may use your information to contact you with newsletters or marketing and promotional offers that may be of interest to you. You may unsubscribe from these communications by clicking unsubscribe.
How is this information shared?
We will not rent or sell your (personal) data to third parties. However, we may share non-identifiable data with third parties for our legitimate interest, insofar as this does not violate the General Data Protection Regulation, in order to be able to use the services of these third parties, without prejudice to the responsibility of these third parties and us to handle this data responsibly. We may also share (personal) data that is available to us because of an order issued by a competent government authority, or in the event of any other legal requirement. We are not responsible for data that is stolen/copied from us by third parties without our consent or due to a breach of law or crime, without prejudice to our responsibility to take adequate measures to prevent this.
Change of control
Legal request and damage prevention
We have the right to access, preserve and/or share any information available to us in response to a legal request (such as a search warrant, court order or subpoena). We also have the right to retain and/or share your information when we believe it is necessary to detect, prevent and raise concerns about fraud or other illegal activity and to protect ourselves, you and others. Information we receive about you may be accessed, edited and retained for an extended period where necessary due to a legal request or obligation, an investigation relating to our terms and conditions, policies or to otherwise prevent damage.
Security and safety
Alexia Robbemont has taken appropriate technical and organisational measures to protect your data against loss or any form of unlawful processing. We use security measures to ensure that information on the Website is protected. However, Alexia Robbemont cannot guarantee that information on the Website will not be accessed, disclosed, altered or destroyed. You are at all times responsible for managing the emails between you and Alexia Robbemont. We are not responsible for the functionality, privacy or security measures of any other organisation. The use of the website and the information that is exchanged, collected and analysed there is encrypted with an SSL certificate. You can recognise this by the padlock and the green letters in the URL bar.
International transfer Collected data and statistics may be transferred and maintained by the aforementioned third parties on computers and/or servers located outside the Netherlands, where data protection laws may differ. This concerns non-identifiable data.
In accordance with the law, Alexia Robbemont does not retain personal data longer than is necessary for the fulfilment of the purposes for which they were collected or processed, without prejudice to our responsibility for and obligations to maintain proper records and data policies.
Right of access, modification, objection and oblivion
If you want to access your data or if you want to change or delete your data if, for example, it is incorrect, irrelevant or incomplete, you can request this by sending an email to firstname.lastname@example.org or a letter to:
2517 CC Den Haag – The Netherlands
Applications, websites and services of third-parties
Privacy of children
Our website does not specifically and knowingly request data from persons under 16 years of age (“Children“). If we become aware that we have collected personal information from Children without the consent of their parent(s) or guardian(s), we will take steps to delete such information from our servers. If you suspect that your child has provided us with personal information without your consent, please contact us at email@example.com or by letter addressed to:
2517 CC Den Haag – The Netherlands
Information from abroad
Legislation in other countries may differ from Dutch data legislation. The General Data Protection Regulation, which applies throughout the European Union, is not specific about all privacy-related matters. Legislation and case law can differ from country to country, for example with regard to who is a minor. The use of our website and our services is subject to Dutch law. The assessment of the collection and processing of data will also always take place on the basis of Dutch law.