This is the Privacy Policy of Quality Matchmaking International (hereinafter to be called “Quality Matchmaking International”, “we,” “us” or “our”), a company with an address at Suezkade 129, 2517 CC Den Haag, Netherlands. Quality Matchmaking International is registered with the Chamber of Commerce under number 62373196. This Privacy Policy explains how we collect, use and protect data in relation to our website www.qualitymatchmaking.com (the “Website”). Personal data is processed in a manner that is consistent with the General Data Protection Regulation and the national legislation implementing this.
Our Privacy Policy is applicable to all visitors, users and all others who have access to the Website (“Users“). By using our Website, you agree with this privacy policy. We are not liable for any risk or damage you suffer as a consequence of the use of our website.
What data do we collect?
We collect the following data that you provide to us via a form or email:
- Name;
- Telephone number;
- Email address;
- Address;
- Communication between Quality Matchmaking International and you (we may send you service-related emails).
In addition, by using our website, you consent to our collecting the following data.
Logfile information
We collect information that your browser sends when you visit our Website. This logfile may contain information such as your IP address, browser type, browser version, the pages of our Website visited by you, the time and date of your visit, your location data if you share it, the time you spend on those pages and other statistics. By default, we do not collect your IP address. We can therefore not see your IP address, even if you have enabled this option. You can easily change this in your browser settings. We can therefore not identify you as a person. We will not compare the non-identifiable information with other information available to us to determine your identity.
Analytical services
We use third-party analytical services. These help us measure traffic and trends on the Website. The tools collect information sent by your computer or other devices to our Website. This includes the web pages you visit, add-ons we use and the features of our Website you use. These tools use “cookies”. These are simple text files that are stored on your hard drive or in your computer’s memory. Cookies cannot damage your computer or the files on your computer. Cookies collect information anonymously about your log-in information and log-out behaviour. We cannot identify you in any way. You can easily remove these cookies from your computer by deleting them from the ‘Cookies’ system folder. You can also indicate in your browser settings that you do not want to allow cookies automatically. Google analytics installs a permanent cookie on your web browser, but cannot identify you. The cookie cannot be used by anyone other than Google. Google’s authority to use and share information is restricted by the “Google Analytics Terms of Use” and the “Google Privacy Policy”. You can prevent Google Analytics from recognising you by turning off the cookies.
Quality Matchmaking International uses remarketing services to advertise on third-party websites after you visit our Website. We, and third parties we work with, use cookies to optimise the ads shown to you based on your previous visits. If you visit our website for the first time, we will ask you to allow cookies. You can refuse to do so. If you refuse, this may have consequences for the functionality of the website.
Google: Google advises to install the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Analytics Opt-out Browser Add-on offers visitors the possibility to avoid the collection of their data and the usage of these by Google Analytics: For more information about the privacy policy of Google you can visit the following page: http://www.google.com/intl/en/policies/privacy/. Other services (see below) we use collect data regarding the behaviour of visitors of our website. This information cannot be linked to a person and gives us only insight in the quality of our website and services. We use this information to optimize our website and services. Google Analytics: Analyses your visit to our website. Provides statistical data about it which is in no way identifiable;
Facebook Business Account: When you visit our website, we link a pixel to your profile. This pixel may collect data in accordance with Facebook’s privacy, cookie and user policy. This data is collected by Facebook and is not visible to us, but can be used, for example, to serve ads. For more information, please refer to Facebook’s policy statements via your Facebook profile à settings.
Mailchimp: When you leave your name and email address on the website and subscribe to Quality Matchmaking International’s newsletter, this information is also shared with Mailchimp to send the newsletter to you.
Why do we collect these data?
We may collect this data in accordance with Article 6(1)(f) in conjunction with Recital 47 last sentence of the General Data Protection Regulation. The collection and processing of this data does not require consent in accordance with the aforementioned AVG provisions, without prejudice to the requirements and other regulations applicable. If you have a contract with us, we may also collect data in accordance with Article 6 (1) (b) of the General Data Protection Regulation. The collection and processing of this data does not require consent in accordance with the aforementioned AVG provisions, without prejudice to the requirements and other regulations applicable.
How do we use this information?
All information we collect we use to support and improve our Website by:
- Improving en testing the effectiveness of the website and services;
- Mapping the statistics, like the total of visitors and traffic on the website;
- Solving or diagnosing technical issues;
- Testing or developing new products and functions;
Communication
We may use your information to contact you with newsletters or marketing and promotional offers that may be of interest to you. You may unsubscribe from these communications by clicking unsubscribe.
How is this information shared?
We will not rent or sell your (personal) data to third parties. However, we may share non-identifiable data with third parties for our legitimate interest, insofar as this does not violate the General Data Protection Regulation, in order to be able to use the services of these third parties, without prejudice to the responsibility of these third parties and us to handle this data responsibly. We may also share (personal) data that is available to us because of an order issued by a competent government authority, or in the event of any other legal requirement. We are not responsible for data that is stolen/copied from us by third parties without our consent or due to a breach of law or crime, without prejudice to our responsibility to take adequate measures to prevent this.
Change of control
If Quality Matchmaking International, or any part of it, is sold, transferred, or any of our assets are transferred to another organisation (for example, as a result of a merger, acquisition, bankruptcy, dissolution or liquidation), then data collected through the Website may be included in the sold or transferred assets. The buyer or transferee will need to follow the terms of this Privacy Policy.
Legal request and damage prevention
We have the right to access, preserve and/or share any information available to us in response to a legal request (such as a search warrant, court order or subpoena). We also have the right to retain and/or share your information when we believe it is necessary to detect, prevent and raise concerns about fraud or other illegal activity and to protect ourselves, you and others. Information we receive about you may be accessed, edited and retained for an extended period where necessary due to a legal request or obligation, an investigation relating to our terms and conditions, policies or to otherwise prevent damage.
Security and safety
Quality Matchmaking International has taken appropriate technical and organisational measures to protect your data against loss or any form of unlawful processing. We use security measures to ensure that information on the Website is protected. However, Quality Matchmaking International cannot guarantee that information on the Website will not be accessed, disclosed, altered or destroyed. You are at all times responsible for managing the emails between you and Quality Matchmaking International. We are not responsible for the functionality, privacy or security measures of any other organisation. The use of the website and the information that is exchanged, collected and analysed there is encrypted with an SSL certificate. You can recognise this by the padlock and the green letters in the URL bar.
International transfer Collected data and statistics may be transferred and maintained by the aforementioned third parties on computers and/or servers located outside the Netherlands, where data protection laws may differ. This concerns non-identifiable data.
Retention period
In accordance with the law, Quality Matchmaking International does not retain personal data longer than is necessary for the fulfilment of the purposes for which they were collected or processed, without prejudice to our responsibility for and obligations to maintain proper records and data policies.
Right of access, modification, objection and oblivion
If you want to access your data or if you want to change or delete your data if, for example, it is incorrect, irrelevant or incomplete, you can request this by sending an email to mail@qualitymatchmaking.com or a letter to:
Quality Matchmaking International
Suezkade 129
2517 CC Den Haag – The Netherlands
Applications, websites and services of third-parties
We are not responsible for the practices of any third party application, website or service linked to or from our Website. Our Privacy Policy does not apply when you use a link to go from our Website to another application, website or service. Your conduct on a third-party application, website or service, including those linked from our Website, is subject to their own rules and policies.
Privacy of children
Our website does not specifically and knowingly request data from persons under 16 years of age (“Children“). If we become aware that we have collected personal information from Children without the consent of their parent(s) or guardian(s), we will take steps to delete such information from our servers. If you suspect that your child has provided us with personal information without your consent, please contact us at mail@qualitymatchmaking.com or by letter addressed to:
Quality Matchmaking International
Suezkade 129
2517 CC Den Haag – The Netherlands
Information from abroad
Legislation in other countries may differ from Dutch data legislation. The General Data Protection Regulation, which applies throughout the European Union, is not specific about all privacy-related matters. Legislation and case law can differ from country to country, for example with regard to who is a minor. The use of our website and our services is subject to Dutch law. The assessment of the collection and processing of data will also always take place on the basis of Dutch law.
Changes
Quality Matchmaking International may modify or update this Privacy Policy from time to time. You are therefore advised to consult this Privacy Policy regularly. Amendments to this Privacy Policy will take effect from the moment they are published on this page. This Privacy Policy will also be updated at all times in order to comply with legal changes and other requirements and obligations.
Applicability
Dutch law applies to this Privacy Policy. In the event of legal proceedings, the District Court of Rotterdam, with its registered office at Wilhelminaplein 100-125, is competent to take cognisance of and to deal with the case.
Contact
If you have any questions about this Privacy Policy, please contact Quality Matchmaking International by sending an email to mail@qualitymatchmaking.com